Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@cadence.co.nz. If your return is accepted, we’ll process a full refund to your account.

You can contact us for any return questions at info@cadence.co.nz.